If at First You Don’t Succeed, Test, Test Again

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Test Failure

In one recent test Empirix was involved with, callers were complaining about long connection times and poor voice quality during a storm. The company involved conducted a test of its SBC to better understand the origin of the issue. During the test process, the organization discovered that, while having a registration flood of 10,000 concurrent SIP registrations, SIP call setup time doubled. Moreover, jitter increased on the SBC.

Completing the Puzzle: VoLTE End to End

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Completing Puzzle

Voice over LTE (VoLTE) holds major potential for Mobile Service Providers (MSPs), including the promise of a better user experience, increased cost efficiencies, differentiated Voice Quality of Service (QoS), and more. Yet these mind-blowing potentials don’t come without a price. The world of VoLTE is very complex and it takes some real planning to fully understand and handle […]

Testing SBCs: Why Do It?

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Testing SBCs

Two key elements of infrastructure testing of contact centers and unified communication environments include the session border controller (SBC) and SIP trunking. To understand more about SIP testing, read SIP 101: Preparing for Successful Deployment. In this post, I will focus on the requirements of testing SBCs.

SIP 101: Ensuring Successful Implementation

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SIP 101

To start the process off, perform a “Network Readiness Assessment” or NRA. Note, however, that this concept means different things to different people. I have seen some customers perform NRAs on their own in a variety of different ways, I’ve seen third parties perform them for customers, and some IP Telephony vendors require that the NRA be performed by them in order for them to support their product.