Empirix Business Assurance Platform is Now Certified for Huawei’s FusionSphere Cloud Operating System

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Cloud Computing

Empirix IntelliSight and E-XMS Fully Compatible with Huawei’s FusionSphere Network Functions Virtualization (NFV) Infrastructure. Empirix is thrilled to share the news about our IntelliSight and E-XMS technologies being certified for integration with Huawei’s NFV environment. The certification involved extensive interoperability testing for functions including data acquisition, mediation, advanced troubleshooting, real-time monitoring and data analytics, and […]

Empirix vMSP is One of the First Solutions Certified for Telefónica’s UNICA NFV

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Network Communications

Empirix Virtual Probe vMSP Is Fully Compatible with Telefónica’s UNICA Network Function Virtualization (NFV) Infrastructure Today, Empirix announced that our vMSP (Virtual Multi-Service Probe) has been certified for deployment within Telefónica’s UNICA virtual environment. This certification ensures that Telefónica subsidiaries are able to seamlessly transition from physical to virtual production environments while maintaining complete visibility […]

Empirix Secures $19M Multi-Year Contract with Tier 1 North American Mobile Operator

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Mobile User

Empirix announced today that a 3-year contract with a Tier 1 North American telecom operator was recently signed for $19M USD to improve the quality of performance of the operator’s mobile voice, VoWiFi and VoLTE networks, to score and increase customer experience satisfaction, and reduce OpEx related to mean-time-to-repair (MTTR). This partnership allows the telecom […]

Top 5 Communications Trends of 2013

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Communication Trends

2013 has been a year of ginormous communications changes, from the mind-blowing growth of smartphone usage to the game-changing addition of WebRTC. Organizations have been increasingly focusing on improving customer service, recognizing that while voice is still king, customers need to know that they can reach companies in other ways too, like through social media or video chat or […]

Unified Communications: Invest in Testing Now Or Pay the Price Later

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Although voice is still king, employees and customers are expanding the range of methods they use to communicate across enterprises. These days, people communicate with companies and inside companies using text or instant messaging, e-mail, Skype, social media, conferencing, and more. An effectively implemented Unified Communications (UC) structure integrates all of these communication approaches (generally […]

Top 10 Communications Systems Failures

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System Failure

I’d like to share the top 10 issues Empirix has discovered while working with clients in the past 45 days. Hopefully these insights will help you think about your own communications environment and how it effects the customer experience. In previous posts, I’ve commented on the end-to-end testing methodology which Empirix considers to be the best […]

If at First You Don’t Succeed, Test, Test Again

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Test Failure

Over the past few months, I’ve talked about the importance of communications network testing end to end. Today I’d like to bring the idea through to its logical conclusion. Read: The Right Ingredients to Build an Impactful Testing ROI Case I’ve consolidated below some real life use cases into a single connected view of end […]

Take a Closer Look: What is PESQ?

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Speech Quality

PESQ is a testing and monitoring related acronym that stands for Perceptual Evaluation of Speech Quality. Typically pronounced “pesk,” it is used as a means for automating the assessment of speech quality in communications networks (Unified Communications, VoIP, etc.). Previously, I outlined Mean Opinion Score (MOS) and described why it has become the de facto standard […]