Empirix announced today that TMC, a global, integrated media company, has awarded IntelliSight a 2014 Communications Solutions Product of the Year Award. IntelliSight is an analytics platform that turns terabytes of data into the real-time intelligence needed to enhance user experiences, reduce churn, streamline operations and discover innovative business models.
Real-time insight into CX
“Having real-time insight into how customers experience and interact with network-based services will be crucial as executives look to align key business objectives with key performance indicators on the network, as well as services and applications. We believe a tool that can sift through the vast amounts of data generated by communications networks will be invaluable for these executives to better understand customer behavior and usage patterns,” said John D’Anna, CEO, Empirix. “This is why we developed IntelliSight and why we are honored to have this product recognized by TMC for its innovative qualities.”
IntelliSight is not just “another analytic” platform but represents an innovative approach to network and service management by providing a unique real-time horizontal vision of applications on smart devices, from content providers, with insight into every communications process happening in the network.
Communication service providers (CSPs) and enterprises use IntelliSight to gain a multi-dimensional vision of which applications, services and devices users prefer; what usage trends are emerging; and how to optimize ROI on infrastructure investments. IntelliSight is the first solution of its kind designed to remove much of the cost and implementation barriers associated with business intelligence in mobile, telecom and enterprise-wide deployments.
“Congratulations to Empirix for receiving a 2014 Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “IntelliSighthas demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months.”
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators and enterprises optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.
Empirix is a trademark of Empirix, Inc. in the United States and other countries.
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