Empirix’s new solution simplifies workflow and drill down for faster root cause analysis of OTT video related issues across locations, devices and networks, including content delivery networks (CDN).
If the transition to virtualized environments in the enterprise is any indicator, it appears that the transition to NFV in CSPs is only a question of when, not if. Why is this so? Well, for the same reason the enterprises did it: to be more agile.
The Service Assurance segment is evolving. Service providers now require Service Assurance solutions that provide greater levels of visibility – not only into the network, but also into the services and vendor devices deployed in the environment.
Empirix today announced Empirix Roaming and Inter-carrier Assurance Analytics, a new suite of solutions that combines service assurance and network analytics to provide performance and business intelligence insights on inter-carrier traffic.
Unlike existing service assurance solutions that flood operators with unintelligible alerts or massive volumes of KPI results, Empirix provides actionable notifications, complete with subscriber impact data and insight on root cause. Now, organizations can predict the impact of service issues and respond swiftly to protect high value customers.
For LTE deployments to succeed, operators must strategically manage service gaps to ensure that customers do not experience a drop in service quality as they move from LTE to 3G coverage zones.
Integrated with existing capabilities for assuring voice and data services, Empirix now offers operators enhanced visibility into customer experience and an understanding of how video services impact overall network performance.
Empirix’s UC Assurance Platform is the industry’s only end-to-end testing and monitoring platform for multi-channel systems. It empowers network operators and enterprises to test their voice and video applications in the pre-deployment stage and, once deployed, maintain a consistent standard of quality as these applications evolve over time.
Today’s UC solutions feature an evolving mix of voice, video, social media, presence, contact and data applications—all of which can come from different vendors and create interoperability challenges as they are deployed across user desktops and mobile devices.
The convergence of voice and data traffic on IP networks within the enterprise can potentially impact voice quality in a negative manner.