Empirix’s new solution simplifies workflow and drill down for faster root cause analysis of OTT video related issues across locations, devices and networks, including content delivery networks (CDN).
Diagnostix, Empirix’s end-to-end network monitoring platform, offers some exciting new features in its latest release. Customers who upgrade to Diagnostix 6.2 can look forward to the following capabilities…
The explosion of smartphones (~1.5 billion sold in 2015), the proliferation of applications accessible through 4G mobile networks, and the advent of over-the-top (OTT) services have all put pressure on traditional service providers to differentiate themselves, keep the customer base loyal and, most importantly, recover revenues currently flowing to OTT providers and other MNO competitors.
If the transition to virtualized environments in the enterprise is any indicator, it appears that the transition to NFV in CSPs is only a question of when, not if. Why is this so? Well, for the same reason the enterprises did it: to be more agile.
The Service Assurance segment is evolving. Service providers now require Service Assurance solutions that provide greater levels of visibility – not only into the network, but also into the services and vendor devices deployed in the environment.
LTE Direct is a device-to-device platform that enables true “continuous” proximity based discovery. LTE Direct is a synchronous system operating in licensed spectrum under the control of the Mobile Service Provider, where devices monitor for service layer announcements (also known as expressions). The synchronous nature of the system allows devices to stay on for an extremely short duration to announce and monitor these announcements. This results in minimal battery drains enabling truly autonomous location discovery.
Voice over LTE (VoLTE) is the holy grail for Mobile Operators. It’s the final step in having a single all IP network offering better user experience, greater cost efficiencies and accelerated technology paths. Along with that, it brings a way to tackle existing OTT-type players by providing differentiated Voice Quality of Service (QoS). In fact, most Telecoms-focused conferences and publications talk continually about Voice over LTE (VoLTE): what it is, what it will offer and, more significantly, when it is coming.
Imagine how happy a mobile service provider (MSP) would be if instead of a customer calling in to complain “I’m having trouble with YouTube” they simply said “The video queuing mechanism on server SW-304 is overloaded.” The company could just fix the problem instead of transferring the call to an engineer to manually sort through the hundreds of possible factors that degrade service – all while the caller waits for an answer.
Empirix today announced Empirix Roaming and Inter-carrier Assurance Analytics, a new suite of solutions that combines service assurance and network analytics to provide performance and business intelligence insights on inter-carrier traffic.
Unlike existing service assurance solutions that flood operators with unintelligible alerts or massive volumes of KPI results, Empirix provides actionable notifications, complete with subscriber impact data and insight on root cause. Now, organizations can predict the impact of service issues and respond swiftly to protect high value customers.