OGS selected the Empirix service assurance monitoring solution to gain visibility into the international connections providing carriers with access to its voice (both legacy circuit-switched and VoIP) and 2G/3G roaming services. With Empirix, OGS has uninterrupted visibility of network performance and service quality, as well as the ability proactively identify potential issues before they negatively impact customers. This flexible solution is capable of adapting to new technologies and innovative new services; OGS plans to extend the Empirix solution’s coverage to a recently announced LTE roaming service.
I recently attended the Competitive Carriers Association (CCA) Convention in Las Vegas. The clear feedback from event attendees (who are mostly smaller, rural Tier 3 and 4 service providers) was that everyone is looking for comprehensive, end-to-end …
Empirix today released a new analytics platform that turns terabytes of data into real-time intelligence for improving customer experience and performance management as well as strategic business decision making. Empirix IntelliSight is the first solution of its kind designed to remove much of the cost and implementation barriers associated with Big Data in mobile, telecom and enterprise-wide deployments.
Voice over LTE (VoLTE) is the holy grail for Mobile Operators. It’s the final step in having a single all IP network offering better user experience, greater cost efficiencies and accelerated technology paths. Along with that, it brings a way to tackle existing OTT-type players by providing differentiated Voice Quality of Service (QoS). In fact, most Telecoms-focused conferences and publications talk continually about Voice over LTE (VoLTE): what it is, what it will offer and, more significantly, when it is coming.
Much has been written in the press recently about the drop in roaming-related charges that Mobile Operators enforce on customers. A few years ago, you could expect to pay almost 10 times as much for making a voice call in a foreign network compared to making that same call in your home network. Even worse, you were charged regardless of whether the foreign network was a preferred roaming partner or not.