With Hammer Sprint, both expert and novice users can easily configure stories and test behavior, with hundreds of tests automatically executed in minutes to avoid errors and reduce cycles from weeks to hours. Automated reporting enables organizations to quickly identify problem areas and eliminate defects earlier in the development process, thereby reducing costs. In addition, operations teams can reuse test cases for production monitoring and alerting.
Mobile Network Operators (MNOs) have to adapt to a rapidly changing market. The explosion of smartphones(~1 Billion sold in 2014), the applications accessible through mobile networks and the advent of Over-the-Top (OTT) Services are clearly putting pressure on the traditional Service Providers to differentiate themselves, keep the customer base loyal and, most importantly, recover revenues that are currently flowing toward the OTT providers (or to other MNO competitors).
For Mobile Service Providers (MSPs), monitoring only the network infrastructure (as traditionally performed by Network Operations Center plus Service Operations Center) no longer provides any guarantee that subscribers will receive their expected level of service.
Among many reasons we’ve been growing is the critical value we provide to our customers. When we are out talking with customers who typically provide voice and data solutions to their clients, we continue to hear more than ever that there is an increasing demand for a great customer experience – and customers become very vocal when they don’t get it. Social media just underscores the immediacy of that criticism and the large impact a complaint can have in a very short amount of time.
With Empirix Testing as a Service (ETaaS), companies can more effectively validate authentication and enrollment applications that utilize voice biometrics to authorize users, as well as the voice response and mobile applications they front-end. By testing performance and identity fraud scenarios prior to deployment with ETaaS, companies can speed deployment cycles, cut project costs and preempt customer-impacting issues.
Using the Hammer™ Edge™ solution, organizations can quickly create and execute test plans that simulate a wide range of realistic user traffic to predict its impact on Quality of Service (QoS).