Empirix and MetTel will join forces to provide end-to-end visibility for the MetTel cloud network to improve the communications experience of voice customers.
Empirix is thrilled to share the news about our IntelliSight and E-XMS technologies being certified for integration with Huawei’s NFV environment. The certification involved extensive interoperability testing for functions including data acquisition, mediation, advanced troubleshooting, real-time monitoring and data analytics, and means that Empirix solutions can now be sold to Huawei resellers across more than 190 evolved packet core networks and through Huawei’s NFV environment.
Empirix will offer unprecedented end-to-end coverage of the radio access network (RAN) with its powerful RAN Vision solution. This OSSii agreement augments Empirix’s set of available data sources; extends monitoring coverage to additional network elements that can be monitored (such as eNodesBs, PCRFs, and HSS); and provides a robust, holistic view to customers.
Edgewater Networks, Inc., the industry leader in Network Edge Orchestration, and Empirix, Inc., the recognized leader in end-to-end network performance visibility, today announced a partnership that offers an unprecedented view of Cloud-to-Edge network service quality management.
Empirix today announced that Peerless Network has selected its IntelliSight solution to deliver a Monitoring as a Service solution for its customers. Peerless Network was founded in 2008 and is a fully-funded, privately-held company focused on simplifying the interconnection process for telecommunication companies, service providers and enterprises via innovative end office, tandem, and advanced routing services.
Empirix today announced enhancements to the Hammer Gen6 Test Platform to provide, functional, stress and ongoing testing for secure Avaya voice environments. The Empirix Hammer Gen6 test platform enables enterprises to examine latency, performance and voice quality over encrypted communication channels, resulting in truly secure communications. This new capability enables organizations to deploy with confidence secure communication networks for critical applications in verticals, such as financial, law enforcement, and healthcare, that use encrypted communications.
Empirix has expanded its portfolio of contact center test and monitoring solutions through a partnership with change management solutions company blackchair Limited, the company announced today. Integrating blackchair’s Spotlight change management suite with Empirix’s existing contact center test and monitoring solutions will enable organizations to improve customer experiences, take operational processes to the next level of maturity, reduce costs and mitigate risk with faster, more rigorous configuration release management and agnostic auditing. Organizations will now be able to quickly detect problems and trace them back to changes in the contact center environment.
SpeechTEK 2013 in New York City this week was a very successful event. I’ve been attending this event for more than 10 years, and while the trade show area was a bit smaller this year than in past years, the quality of attendees, discussions with customers and conference sessions were outstanding. Voice Biometrics One of […]
This flexible test service enables contact centers to quickly and cost-effectively ensure the customer-agent experience prior to deployment. GTaaS preempts issues from impacting live environments and speeds ROI by accelerating the deployment of new contact center investments.
Empirix Inc., a market leader of service quality assurance solutions for end-to-end comprehensive customer experience management of mobile broadband and IP-based communications systems, today announced an expanded agreement with Avaya, a global provider of business communications and collaboration solutions and services.