Imagine a single, executive dashboard that provides the entire enterprise with complete visibility into network and service performance, as experienced by the customer. A Quality of Experience (QoE) value combines Quality of Service (QoS) and voice of the customer KPIs to diagnose, and even prevent network and service issues before they occur. Watch this video to learn more.
As predicted, 5G technology was the main focus of MWC19 Barcelona (formerly Mobile World Congress). Speaker after speaker touted the importance of deploying 5G as quickly as possible. Tech companies from all over the world showcased their 5G capabilities. Though 5G was a big topic at MWC the past few years, there’s clearly more urgency than ever. The impact of 5G will span industries and save lives.
This is your opportunity to explore progressive network and customer intelligent monitoring systems that can advance your network function virtualization (NFV), 5G, and Internet of Things (IoT) adoption processes. Since emerging technologies add complexity to how modern telecom operators and enterprises function, it’s critical for businesses to plan for how they’ll affect Quality of Experience (QoE).
Don’t miss your opportunity to explore progressive network and customer intelligent monitoring solutions that will advance your NFV, 5G, and IoT adoption – MWC 2019.
This year, 5G took center stage and, for the first time that I can remember, car manufacturers showed up at MWC to demonstrate their connected and autonomous cars that 5G should “easily” enable.
Despite all the attention NFV is getting, there are areas that still need to be explored. For example, most of the discussion today revolved around the technology and the various options to adopt it, but few are thinking further down the road about how to ensure Service Assurance functions in these highly abstracted and complex virtual environments.
The Service Assurance segment is evolving. Service providers now require Service Assurance solutions that provide greater levels of visibility – not only into the network, but also into the services and vendor devices deployed in the environment.
Primarily focused on wireless applications and supporting the Service Operation Center (SOC) approach, IntelliSight is the next evolutionary step in customer service management being pioneered by Empirix