Press Release: Empirix launches Hammer Voice Explorer to complete end-to-end cloud-based solution ensuring contact center’s customer experience

New automated IVR discovery solution reduces test automation development time by 80% December 13th, Avaya Engage, Orlando, FL – Empirix, an Infovista company  delivering leading testing solutions for contact centers, has announced it becomes the only provider to offer a complete end-to-end cloud-based solution to identify and …

Read morePress Release: Empirix launches Hammer Voice Explorer to complete end-to-end cloud-based solution ensuring contact center’s customer experience

Press Release: Empirix Releases Hammer Ohm™, Extending Voice Quality Testing and Monitoring Solution to Work-from-Home Environments

Introduces proprietary VoiceRNA scoring to measure call quality  Empirix® Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm™, an automated voice quality …

Read morePress Release: Empirix Releases Hammer Ohm™, Extending Voice Quality Testing and Monitoring Solution to Work-from-Home Environments