The reality of conducting business in the digital world is that technology is more in control of customer experience than we humans are. Consumers have high expectations. When things don’t go well, unmet expectations can devastate a company’s reputation and even negatively affect market share.
This is your opportunity to explore progressive network and customer intelligent monitoring systems that can advance your network function virtualization (NFV), 5G, and Internet of Things (IoT) adoption processes. Since emerging technologies add complexity to how modern telecom operators and enterprises function, it’s critical for businesses to plan for how they’ll affect Quality of Experience (QoE).
Quality of Experience (QoE) is the key business indicator for service providers and enterprises moving respectively to 5G and IP Multimedia Subsystem (IMS). However, the new services enabled by these technologies coupled with innovations in the Internet of Things (IoT) and in automation in general are very different to traditional telecoms services. New, flexible approaches to assuring QoE are therefore required that take into account the needs of specific applications and the expectations of users.
Empirix vMSP is the latest evolution of the Empirix probe system. It provides all of the same capabilities of the legacy MSP hardware appliance, but runs as software on virtual machines in both Private and Public Clouds. This is important because Digital Transformation initiatives are driving Service Providers to actively move from static physical appliances to highly virtualized and dynamic environments. NFV (Network Functions Virtualization) will be a key enabler for this transition and Empirix’s solutions are well positioned to support NFV.
Empirix will highlight how its clients are leveraging the powerful end-to-end Hammer Cloud Platform to optimize their customers’ experiences. In Indianapolis, Empirix is also the exclusive sponsor of the CX17 Party on Wednesday, May 24; this exciting event will celebrate the 25th anniversary of the Hammer solution.