Known as the gold standard of testing, Hammer Cloud Platform enables QA, DevOps and IT teams to test and optimize quality for voice applications, mobile applications and contact center systems in a robust and comprehensive manner—and, with its latest release, now faster than ever. As the industry leader and pioneer in the voice test automation space, Empirix is uniquely able to provide organizations with a complete understanding of their omni-channel customer experience, all in a single cloud solution optimized for regression testing, load testing, and on-going production monitoring.
Combining industry-leading probe technologies with advanced data discovery, Empirix provides clients with a unified view of both mobile and fixed networks. By taking a subscriber-centric approach, Empirix helps its clients deliver excellence in customer experience, empowering them to make network and business decisions that reduce risk and drive revenue increases.
The latest version of VoiceWatch offers a simple, drag-and-drop diagramming tool to rapidly develop ad hoc scripts with the CallMaster GO interface, making VoiceWatch and the Hammer Cloud Platform truly self-service, 24×7. Saved schedules offer more flexibility in monitoring and better control of test execution on holidays and off hours, while enhanced speech recognition capabilities ensure complete and accurate monitoring of today’s dynamic and personalized voice interfaces.
Empirix announced today that TMC, a global, integrated media company, has named VoiceWatch as a recipient of a 2017 INTERNET TELEPHONY Product of the Year Award. These awards recognize the most innovative and highest quality IP communications brought to market, or updated, in the past year.
One of TMC’s most coveted honors, the Communications Solutions Product of the Year Award recognizes exceptional products and services brought to market or greatly improved upon in the past year that facilitate voice, data, and video communications. Of the winners of this year’s awards, Rich Tehrani, CEO of TMC said, “True leaders within their industries, these honorees represent the best-of-the-best products and solutions available on the market today.”
As validated by the acknowledgement of various industry awards, Empirix is well poised to maintain its position as a global leader and the service assurance provider of choice for leading enterprises, service providers and network equipment manufacturers.
Despite the challenging economy, Empirix continues to achieve year over year growth, making it well poised to maintain its leadership position.