Empirix Inc., a market leader of service quality assurance solutions for end-to-end comprehensive customer experience management of mobile broadband and IP-based communications systems, today announced its membership in the Vendor Advisory Council (VAC) of the Society of Telecommunications Consultants (STC), an international organization of independent information and communication technology professionals serving clients in all business sectors and government worldwide. Members of the VAC support STC consultants with new information on technology products and services, enabling consultants to better serve their clients in giving unbiased information on all options.
Learn more: Meet the Empirix Management Team
Empirix will bring its deep expertise delivering voice, data, video and mobile quality assurance and customer experience management solutions for the world’s largest service providers, contact centers and equipment manufacturers to its role on the VAC. The company’s wealth of experience and know how in the telecommunications industry will help STC provide its consultants and their clients with the independent knowledge and information critical to making technology purchasing decisions, while also giving these organizations access to senior vendor management and the opportunity to influence product development and vendor policy.
“Like Empirix, the STC’s expertise spans the disciplines of voice and data communications, video and audio teleconferencing, wireless and cellular networks, and the emerging application of unified communications, making our membership a clear fit and value add for the organization,” said Tim Moynihan, vice president of marketing, Empirix. “As voice, video and data services evolve and become not only more prolific, but also more complex, the need for good information about how to adopt these services and assure the highest level of network performance and customer experience becomes ever more critical. We are proud to serve as members of the VAC and excited to support the Society in its mission to help companies leverage telecommunication innovation in ways that propel their organizations to new levels of success and customer satisfaction.”
Learn more: Partnering with Empirix
The STC is a non-profit professional association of independent information and communication technology professionals dedicated to enhancing the skills and expertise of members and delivering consulting services to clients with integrity and creativity. The STC’s membership includes consultants with diverse skills from all areas of information and communication technology who work with members of the VAC, such as Empirix, to provide clients with the best telecommunications industry information possible.
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators and enterprises optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.
Empirix is a trademark of Empirix, Inc. in the United States and other countries.
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