Introducing Hammer Ohm: Automated Voice Quality Testing for Work-from-Home Environments
True end-to-end test automation opens up a world of possibilities for companies large and small whose contact centers and enterprise IT teams are looking to optimize customer experience, reduce rework and operational costs. So what does end-to-end really mean and what functionality does it enable?
A Sponsored Webcast Event with GSMA 5G networks are completely different from their predecessors. Everything about them is new – from services delivered to the network architectures that enable them. But “new” doesn’t mean easy …
Read moreOn-Demand Webcast: Exploiting 5G Unknowns to Create New Revenue Streams
Call and Contact Centre Expo is Europe’s leading industry event and this year the event is going virtual. More than 250 seminars are planned from call and contact centre thought leaders across the globe. Why …
Read moreVirtual Event: Join Us at Call and Contact Centre Virtual Expo
For the first time in recent history, there are more people working remotely than in corporate offices. Home networks are now an integral part of conducting business, but the issues they spawn are having a …
Read moreOn-Demand Webcast: Protecting Customer Experience in the Remote Worker Era
Join us October 27 for this panel discussion with 5G Series and executives from Empirix, Orange and Elisa.
Introduces proprietary VoiceRNA scoring to measure call quality Empirix® Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm™, an automated voice quality …
Empirix has published a new whitepaper, Anatomy of a 5G Network That Can’t Fail, which reflects on the importance of network reliability, especially in light of the push to adopt 5G SA and 5G NSA …
Read moreWhitepaper: Anatomy of a 5G Network That Can’t Fail
If visibility isn’t enough, what is? Networks and services are always evolving. They must cooperate with a broad range of software functions and hardware components, and In spite of the inherent complexity, function flawlessly. This …
Read moreOn-Demand Webcast: Building a 5G Network That Can’t Fail
Assure customer experience with flexible, cloud-based test automation Empirix® Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the availability of self-service, end-to-end testing capabilities in its …
A Q&A with IDC analyst, Melinda-Carol Ballou seeking practical advice and guidance on how to overcome barriers to accelerating release cycles.