With the June 30 STIR/SHAKEN deadline fast approaching, your USA enterprise customers are anxious about whether their outbound calling efforts will be impacted by the mandate. Soon rich call data (RCD) will provide greater transparency, but what can telecommunication providers do to address customer concerns now?
Watch this On-demand webcast with Steve Kish, Director of Product Management, Empirix and explore:
- How to handle enterprise calls sourced from multiple locations including Business Processing Outsourcing (BPO) call centers and non-domestic call centers
- How service providers can use call data to provide transparency and build trust with enterprises
- Troubleshooting and testing the entire STIR/SHAKEN path including overcoming challenges posed by encryption and multi-vendor deployments
- Turning RCD into a success story