TM Forum 2016: NFV Status Update, NFV at the TMF

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Mobile Video

The glistening blue waters of the Mediterranean Sea served as a splendid backdrop to the TM Forum this year, where a significant amount of time was dedicated to the management of SDN and NFV. Indeed, there was even a specific conference track that spanned the first two days of the show. Clearly, there is a […]

Why RAN is Screaming Hot in 2015

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2015 is bringing significant changes to the radio access network (RAN) environment as the insatiable demand for mobile data continues to accelerate. These pressures are forcing operators to rethink their business models and how they operate. CSPs are aware of the need to improve the Quality of Experience for subscribers while also continuing to invest […]

How Do You Measure “Quality of Experience” in a Mobile Environment?

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Measuring Quality of Experience

Mobile Network Operators (MNOs) have to adapt to a rapidly changing market. The explosion of smartphones(~1 Billion sold in 2014), the applications accessible through mobile networks and the advent of Over-the-Top (OTT) Services are clearly putting pressure on the traditional Service Providers to differentiate themselves, keep the customer base loyal and, most importantly, recover revenues […]

Top 5 Communications Trends of 2013

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Communication Trends

2013 has been a year of ginormous communications changes, from the mind-blowing growth of smartphone usage to the game-changing addition of WebRTC. Organizations have been increasingly focusing on improving customer service, recognizing that while voice is still king, customers need to know that they can reach companies in other ways too, like through social media or video chat or […]

3 Key Points About Big Data Analytics

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Last week the WNCG (Wireless Networking Communications Group) of the University of Texas hosted its annual Wireless Summit, aka Texas Wireless Summit. This year’s focus was “Disrupting Wireless through Big Data Analytics.” The academic discussion is something the wizards at Empirix are experts on, so we were excited to be sponsoring the event. Read: Dear […]

Introducing LTE Direct

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The rise of mobile apps has exploded over the last few years. Autonomous, proximity-based applications now represent the latest trend in the mobile app space. Although there is much excitement around proximity-based applications, they have seen limited mainstream adoption. Why is this so? Well, there are a number of reasons. The Challenges of Proximity-based Applications Many […]

New Strides for Customer Care Improvement

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Customer Care Strides

Both fixed and mobile service providers (MSPs) are changing how they view and manage their customer base. Previously, the services these providers offered to their customers was limited. Even for MSPs’ services did not extend beyond simple voice and SMS. However, the explosion in mobile broadband or data, along with the availability of smart phones […]