“Key Performance Indicators” (KPIs) is a term commonly heard within the Service Assurance domain. KPIs are used by most Service Providers use to align their internal departmental goals and metrics with the experience delivered to their customers or subscriber base. That said, there is much debate as to how effective KPIs are, even those that are […]
For both fixed and mobile service providers, maximizing the effective use of network capacity is becoming key to increasing revenues and assuring the quality of experience for customers.
Until recently, BlackBerry was a legend. Everyone remembers those “super cool” sales guys whose jobs were so important that they had to be connected 24/7. They would whip out their BlackBerry with its sleek, compressed keyboard and be ready to work at a moment’s notice.
Today’s communications environments are very complex. If you’re not monitoring your systems on a consistent and constant basis, you will undoubtedly run into trouble. At the same time, a comprehensive solution has to have a variety of functionalities in order to successfully monitor this type of environment.
LTE Direct is a device-to-device platform that enables true “continuous” proximity based discovery. LTE Direct is a synchronous system operating in licensed spectrum under the control of the Mobile Service Provider, where devices monitor for service layer announcements (also known as expressions). The synchronous nature of the system allows devices to stay on for an extremely short duration to announce and monitor these announcements. This results in minimal battery drains enabling truly autonomous location discovery.
For Mobile Service Providers (MSPs), monitoring only the network infrastructure (as traditionally performed by Network Operations Center plus Service Operations Center) no longer provides any guarantee that subscribers will receive their expected level of service.
Empirix today released a new analytics platform that turns terabytes of data into real-time intelligence for improving customer experience and performance management as well as strategic business decision making. Empirix IntelliSight is the first solution of its kind designed to remove much of the cost and implementation barriers associated with Big Data in mobile, telecom and enterprise-wide deployments.
There are many options available for Mobile Operators who want to “monetize” the investments they have made in 4G or LTE. For example, today, most Mobile Service Providers (MSPs) still maintain flat rate tariffs that provide a bundle of both voice minutes and SMS, often combined with “all you can eat”/unlimited mobile data plan. However, […]
Recently it was announced that Verizon secured the funding necessary to buy-out Vodafone’s 45% stake in Verizon Wireless. It is estimated that the deal will be finalized in Q1 of 2014.
Voice over LTE (VoLTE) holds major potential for Mobile Service Providers (MSPs), including the promise of a better user experience, increased cost efficiencies, differentiated Voice Quality of Service (QoS), and more. Yet these mind-blowing potentials don’t come without a price. The world of VoLTE is very complex and it takes some real planning to fully understand and handle […]