Contact Center

Is WebRTC Real?

Is it real?

I’m here at the WEBRTC expo in Atlanta, GA, the second expo of its kind. Yesterday afternoon was filled with several hours of demonstrations of WebRTC wares. According to some vendors, this years crowd is double in size then last. I can attest that there are a lot of people here.

At a quick glance there are:

  • Network & Service Providers – these guys are all looking for a way to monetize WebRTC and understand how to get it integrated into their environments. Many are looking to entice an enterprise or network provider into using their WebRTC offerings, developing a SaaS model if you will.
  • API/SDK Companies – each one of these companies, or consortiums, are driving mechanisms that will allow people to communicate differently. And they package them up with small bits of software so you can write your WebRTC applications practically in minutes. Many have included some compelling technologies that will enrich the application such as converting text to speech in collaborative environments, making the conversation searchable while others offer simplified versions for creating pure voice and SMS applications.
  • Hardware Vendors – all of the leaders are here touting their WebRTC gateways, a few of which are being demoed. Most have created a web socket and convert it into SIP, so that it can be handled by all of the existing IMS/SIP application servers. Some of them even are touting their fancy TURN capabilities.

Overall, Day One was great. I’m looking forward to day two and learning more – stay tuned!