Contact CenterCorporateNews

Hammer Cloud Platform: Empirix’s New SaaS-Based Testing Solution to Accelerate Software Development

Cloud Network

Today, Empirix announces the release of its new software-as-a-service (SaaS) testing platform, the Hammer Cloud Platform (HCP). This  comprehensive offering integrates functional, regression, systems integration, performance, and customer experience testing into an easy to use SaaS platform designed to mitigate risk and accelerate the software development lifecycle within contact center environments and enterprise networks.

Hammer Cloud Platform is intended for infrastructure planning, application development (AppDev), DevOps, operations, and quality assurance (QA) teams who need to frequently execute tests to ensure their contact center applications are ready for business. Regular testing has become increasingly important with the adoption of Agile methodologies. It eliminates the defects caused by accelerated release cycles and allows DevOps teams to reduce mean time to repair, reduce rework costs, and provide a differentiated experience for customers. With HCP, cross-functional teams can create, schedule and execute QA test cases, deploy large-scale tests, and execute ongoing active test scenarios in a production environment to ensure optimal customer experience. Teams can easily migrate test cases between applications and facilitate workflow efficiencies, and open APIs allow integration with configuration management, bug tracking, inventory tools, and other solutions.

The Hammer Cloud Platform includes:

“Empirix is breaking new ground with the release of Hammer Cloud Platform,” said Chief Strategy Officer Franco Messori. “Open APIs, cross-functional workflows and the ability to test across the entire software development lifecycle mitigates the inherent risk that is always present for DevOps teams. Hammer Cloud Platform accelerates release cycles and simply makes their jobs easier.”

Central to this new offering is the release of Hammer On-Demand Performance, a SaaS-based load-testing application that validates system interoperability and performance when technology or process changes occur within a contact center or unified communications telephony environment. By identifying defects both pre- and post-change, test teams are able to proactively manage customer impact while accelerating technology release cycles.

Hammer Cloud Platform is now generally available.

Learn more about Hammer Cloud Platform today—register for the webcast “How to Tame CX Disruption with Automated, Collaborative Testing”.

About Empirix
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators and enterprises optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.

Empirix is a trademark of Empirix, Inc. in the United States and other countries.

Media Contact:
Jennifer Walsh
Marketing Manager
+1-978-313-7112
jwalsh@empirix.com 

Taming CX Disruption with Automated, Collaborative Testing