Empirix Business Assurance Platform is Now Certified for Huawei’s FusionSphere Cloud Operating System

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Cloud Computing

Empirix IntelliSight and E-XMS Fully Compatible with Huawei’s FusionSphere Network Functions Virtualization (NFV) Infrastructure. Empirix is thrilled to share the news about our IntelliSight and E-XMS technologies being certified for integration with Huawei’s NFV environment. The certification involved extensive interoperability testing for functions including data acquisition, mediation, advanced troubleshooting, real-time monitoring and data analytics, and […]

Empirix vMSP is One of the First Solutions Certified for Telefónica’s UNICA NFV

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Network Communications

Empirix Virtual Probe vMSP Is Fully Compatible with Telefónica’s UNICA Network Function Virtualization (NFV) Infrastructure Today, Empirix announced that our vMSP (Virtual Multi-Service Probe) has been certified for deployment within Telefónica’s UNICA virtual environment. This certification ensures that Telefónica subsidiaries are able to seamlessly transition from physical to virtual production environments while maintaining complete visibility […]

Patent Granted for End-to-End Quality of Experience Scoring Model

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Network Communications

The “QoE Index” estimates end user perception of any service Today we proudly announced that our innovative new approach to scoring Quality of Experience (QoE) across telecommunication services has been granted a US patent. Designed by Angelo Baccarani, Product Manager for NFV Service Assurance at Empirix, the scoring model provides a single score, known as […]

Some Post Enterprise Connect Thoughts

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While attending Enterprise Connect in Orlando, Florida, a few items stood out: The emphasis on building the business case for SIP Trunking, and the number of sessions focused on how to avoid problems while deploying SIP trunks was rather surprising. Perspective has an interesting impact on how we consume information; Empirix has been helping customers […]

Connect the dots @ BroadSoft Connections

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Connecting Dots

I am eager to witness how BroadSoft’s service provider & large enterprise customers are disrupting the status quo… Consider how private car hire and ride-sharing service Uber has transformed public transportation internationally. Customers can simply queue up the app to find a nearby driver and conduct the entire transaction digitally, making for an easy and […]

Top 5 Ways a Test Automation Hero Gets His Organization Ready for End-To-End CTI Tests.

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Test Automation

Conducting end-to-end CTI tests can be daunting, even to the most experienced professional. Yet if a  few simple rules are followed, the level of effort and complexity in running a successful test can be reduced dramatically. Specifically, organizations should understand: 1. Who’s on First? Define the Metrics! Specifically the ‘screen-pop’, in your organization does screen […]

Why Customer Experience Matters

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Why Customer Experience Matters

Last week, Empirix announced the deployment of its Customer Experience solution with UK-based Telefonica O2. The solution’s implementation is evidence of an evolution occurring within the Service Assurance segment: Service providers such as O2 require solutions capable of providing greater levels of visibility into network traffic data, as well as the services and vendor devices […]

Is your Enterprise really protected?

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Enterprise Data Security

There is a perception in many enterprises that firewalls and security measures are only needed to protect vast sources of stored corporate or consumer data. Voice after all is inherently secure right? Not exactly. It wasn’t too long ago that someone with a modified police scanner could eavesdrop on cordless phone conversations. If you happened […]

Top 3 Secrets of a Test Automation Hero

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Test Automation Hero

It’s ironic but most QA engineers spend the vast majority of their time doing something other than testing. Those other activities include setting up and tearing down environments, reading documentation, writing test plans, interfacing with engineers, and creating reports. The actual time spent on testing falls into a smaller time window than one would guess. […]

Top 10 Ways to be a Test Automation Hero

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Testing Automation Hero

Many quality initiatives are doomed to fail right from the start. There are a number of reasons for this failure including that the initiative was just an afterthought to an ongoing project or worse, part of an ill-defined long term strategy. Organizations with contact centers and IP telephony environments need to ensure their customers have […]