Empirix, Inc., the recognized leader in end-to-end test automation, will demonstrate its solutions at the CX17 customer experience event. Taking place May 22-25 in Indianapolis, Indiana and June 7-9 in Brussels, Belgium, CX17 is organized by Genesys, a global leader in omnichannel customer experience and contact center solutions. CX17 combines the best of G-Force and Interactions in its debut year since Genesys completed its late 2016 acquisition of Interactive Intelligence.
As a Silver sponsor, Empirix will participate in the Partner Pavilion at both the Indianapolis (Booth #S01) and Brussels (Booth #B3) events. Empirix will highlight how its clients are leveraging the powerful end-to-end Hammer Cloud Platform to optimize their customers’ experiences. In Indianapolis, Empirix is also the exclusive sponsor of the CX17 Party on Wednesday, May 24; this exciting event will celebrate the 25th anniversary of the Hammer solution. Empirix will demonstrate how its solution works with the Genesys Customer Experience Platform to enable organizations to accelerate customer experience application deployments and ensure optimized performance of production environments.
“We are excited to join the CX17 event in Indianapolis and Brussels this year,” shared Matthew Ainsworth, EVP, sales and marketing, Empirix. “We look forward to meeting the rapidly growing Genesys customer base and discussing how the Hammer Cloud Platform can accelerate deployment times and optimize the customer experience for both on-premises or cloud based Genesys solutions.”
Taming CX Disruption with Automated, Collaborative Testing
“CX17 is a time to celebrate our valued partners who collaborate with us to turn customer journeys into lasting relationships,” said Paul Rolfe, vice president of global partners and alliances for Genesys. “Partners like Empirix make CX17 even more exciting by showcasing how their solutions integrate with our Customer Experience Platform to help companies engage with their customers and employees to create world-class experiences.”
CX17 is the annual conference that gathers together the strongest ecosystem of solutions, customers, partners and technology pushing the boundaries and future of CX to provide the human touch in a digital world. Attendees will explore topics such as digital transformation, cloud customer experiences, customer journey management, hyper-personalization, predictive analytics, virtual reality and more.’
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real time. We help service providers, mobile operators and enterprises optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.
Empirix is a trademark of Empirix, Inc. in the United States and other countries.