Empirix Business Assurance Platform is Now Certified for Huawei’s FusionSphere Cloud Operating System

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Cloud Computing

Empirix IntelliSight and E-XMS Fully Compatible with Huawei’s FusionSphere Network Functions Virtualization (NFV) Infrastructure. Empirix is thrilled to share the news about our IntelliSight and E-XMS technologies being certified for integration with Huawei’s NFV environment. The certification involved extensive interoperability testing for functions including data acquisition, mediation, advanced troubleshooting, real-time monitoring and data analytics, and […]

Empirix vMSP is One of the First Solutions Certified for Telefónica’s UNICA NFV

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Network Communications

Empirix Virtual Probe vMSP Is Fully Compatible with Telefónica’s UNICA Network Function Virtualization (NFV) Infrastructure Today, Empirix announced that our vMSP (Virtual Multi-Service Probe) has been certified for deployment within Telefónica’s UNICA virtual environment. This certification ensures that Telefónica subsidiaries are able to seamlessly transition from physical to virtual production environments while maintaining complete visibility […]

Empirix Secures $19M Multi-Year Contract with Tier 1 North American Mobile Operator

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Mobile User

Empirix announced today that a 3-year contract with a Tier 1 North American telecom operator was recently signed for $19M USD to improve the quality of performance of the operator’s mobile voice, VoWiFi and VoLTE networks, to score and increase customer experience satisfaction, and reduce OpEx related to mean-time-to-repair (MTTR). This partnership allows the telecom […]

Patent Granted for End-to-End Quality of Experience Scoring Model

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Network Communications

The “QoE Index” estimates end user perception of any service Today we proudly announced that our innovative new approach to scoring Quality of Experience (QoE) across telecommunication services has been granted a US patent. Designed by Angelo Baccarani, Product Manager for NFV Service Assurance at Empirix, the scoring model provides a single score, known as […]

Don’t Leave Customer Experience to Chance

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Customer Experience

I was able to escape the blizzard-like conditions of New England winter for three sunny days in Las Vegas to attend the Avaya International User Group. Despite the recent restructuring announcement by Avaya, more than 2500 people registered to attend and hear about the latest and greatest that Avaya has to offer. Some highlights of […]

VoLTE Customer Experience – Breaking down the barriers

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Quality of Experience

At last week’s LTE Voice Summit in London, we presented on the complexity of monitoring the end-to-end customer experience of VoLTE service and the barriers that mobile service providers (MSPs) often face when looking to implement customer experience initiatives and deploying solutions capable of measuring it. The session attracted a large and diverse audience of […]

Customer-focused Test Automation in Agile Environments

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Customers in Agile Environments

Companies migrating to an Agile development methodology have seen the benefits of accelerating deployments with smaller, more focused feature sets per release, but they have also experienced the pain of grouping those feature sets into workable code capable of being released to the public—without sacrificing quality. It is an Agile team’s responsibility to deliver working […]