QoE with your businesses’ communication systems determines success Your customers’ satisfaction and loyalty hinges on the quality of their experiences. When there’s a breakdown in a company’s communication environment, customers are the ones impacted first. …
So you’ve got to January 13th and you’re still keeping to your New Year resolutions? Well, you’re doing better than half the population who take them up. Apparently January 12th is the deadline that nearly …
Is visibility enough? Future networks can’t afford to fail. Network outages, interruptions or even a half-second of latency can put business productivity, customer loyalty, and lives at risk. For the past few decades, service providers …
Voice service providers must now implement call authentication technology to comply with newly passed regulations seeking to eliminate fraudulent robocalls. President Trump last week signed the TRACED (Telephone Robocall Abuse Criminal Enforcement and Deterrence) Act …
Read moreVoice Service Providers Face Call Authentication Requirement as TRACED Act Signed into Law
Empirix Inc. a leader in network test automation and service and application performance visibility, today announced that Empirix service assurance capabilities can now be extended to monitor the performance of STIR/SHAKEN components, technologies designed to …
Read moreEmpirix Extends VoIP Assurance Portfolio to Support STIR/SHAKEN Requirements
Frost & Sullivan, a globally recognized research and consulting firm, has picked Empirix as the 2019 Best Practice Award for Global Network Test and Monitoring Product Line Strategy Leadership. Empirix was chosen, in part, for …
Read moreFrost & Sullivan Chooses Empirix for 2019 Best Practice Award
As communications service providers (CSPs) race to implement 5G technology, customers’ expectations are at an all-time high. Consumers want best-of-breed service, yet they’re as price conscious as ever. Therefore, CSPs must align their assurance and …
Read moreLaunching 5G: Service Providers Must Cater to Growing Customer Expectations
Optimize QoE and QoS with true visibility into OTT encrypted video traffic Empirix Inc., a premier global provider of voice, data, mobility, IoT and multimedia service assurance solutions, today announced the availability of a new …
This post was written by Abi Chandra, a Cloud Technology Evangelist at longtime Empirix partner Genesys. It was originally published on LinkedIn Pulse. A few months ago, I received a direct message on LinkedIn from …
This blog post was co-authored by Empirix partner, Genesys. Read the rest here. Cloud technologies continue to dominate IT conversations about deployment options. Professional pundits opine while boardrooms question whether Software as a Service (SaaS) …
Read moreThe Cloud Enigma: Why Testing Is the Critical, Final Measure