Avaya and Empirix to Deliver Performance Monitoring Offering

Partnership

Empirix Inc., a market leader of service quality assurance solutions for end-to-end comprehensive customer experience management of mobile broadband and IP-based communications systems, today announced an expanded agreement with Avaya, a global provider of business communications and collaboration solutions and services.

Empirix Innovates Video Assurance

Video Assurance

Integrated with existing capabilities for assuring voice and data services, Empirix now offers operators enhanced visibility into customer experience and an understanding of how video services impact overall network performance.

Empirix Delivers QoE Intelligence to Mobile Operators

Self Optimizing Intelligent Network

The Empirix Converged Assurance Platform is a comprehensive solution for monitoring the Quality of Service (QoS) and Quality of Experience (QoE) of voice, video and data applications delivered over mobile networks. It features upgrades to its underlying components, the IPXPlorer® probes used for network data collection, and E-XMS, the solution’s management and analytics software.

Delivering on the Promise of UC Assurance

Promise

Empirix’s UC Assurance Platform is the industry’s only end-to-end testing and monitoring platform for multi-channel systems. It empowers network operators and enterprises to test their voice and video applications in the pre-deployment stage and, once deployed, maintain a consistent standard of quality as these applications evolve over time.

Introducing the Empirix UC Assurance Platform

Doing Business in a Digital World

Today’s UC solutions feature an evolving mix of voice, video, social media, presence, contact and data applications—all of which can come from different vendors and create interoperability challenges as they are deployed across user desktops and mobile devices.