Introducing Hammer Ohm: Automated Voice Quality Testing for Work-from-Home Environments
Empirix, the leader in end-to-end test automation and network and service performance monitoring, assurance and analytics today announced that The Center for Excellence in Higher Education (CEHE) selected Empirix to validate the efficacy of their …
Read moreEmpirix® Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
We are pleased to confirm that we have commenced a multi-year software licensing agreement with Nubeva Technologies Ltd which will embed Nubeva’s TLS 1.3 decryption technology into our 5G monitoring solution, KLERITY. This will give …
With James Probert, formerly of Telefonica UK Date: Thursday, December 10, 2020Time: 2:30pm GMTDuration: 1 hour 30 minutes Visibility into network layer transactions has helped service providers assure and improve network performance for decades. But …
Read moreFireside: Insider Secrets: Talking Service Assurance
True end-to-end test automation opens up a world of possibilities for companies large and small whose contact centers and enterprise IT teams are looking to optimize customer experience, reduce rework and operational costs. So what does end-to-end really mean and what functionality does it enable?
A Sponsored Webcast Event with GSMA 5G networks are completely different from their predecessors. Everything about them is new – from services delivered to the network architectures that enable them. But “new” doesn’t mean easy …
Read moreOn-Demand Webcast: Exploiting 5G Unknowns to Create New Revenue Streams
Call and Contact Centre Expo is Europe’s leading industry event and this year the event is going virtual. More than 250 seminars are planned from call and contact centre thought leaders across the globe. Why …
For the first time in recent history, there are more people working remotely than in corporate offices. Home networks are now an integral part of conducting business, but the issues they spawn are having a …
Read moreProtecting Customer Experience in the Remote Worker Era
Join us October 27 for this panel discussion with 5G Series and executives from Empirix, Orange and Elisa.
Introduces proprietary VoiceRNA scoring to measure call quality Empirix® Inc., the leader in test automation and network and service performance monitoring, assurance and analytics today announced the release of Hammer Ohm™, an automated voice quality …
Empirix has published a new whitepaper, Anatomy of a 5G Network That Can’t Fail, which reflects on the importance of network reliability, especially in light of the push to adopt 5G SA and 5G NSA …
Read moreNew Whitepaper: Anatomy of a 5G Network That Can’t Fail
